Salt-Style Terms and conditions
The use of this website and the information distributed in conjunction with this website is offered to you on your acceptance of these Terms of Use.
By using the www.salt-style.com website you agree to be legally bound by these terms.
Use of Information
The copyright and other intellectual property rights for all content on this website is owned by Salt-Style Event . The information given on our website such as text, images and downloads, is provided for the use of customers of Salt-Style Event only. Images and text should not be downloaded and re-published for use for marketing purposes.
Conditions of Use
As a visitor to our website, you acknowledge and agree that any reliance on or use by you of any information available on this website shall be entirely at your own risk. In no event will Salt-Style be liable for any direct, indirect, consequential or exemplary damages arising from the use or the performance of this website or information downloaded from it.
Errors and Omissions Excepted (E & OE)
All product specification is for reference only and measurements are approximate. Salt-Style strives to publish information that is as accurate as possible, however there may be slight variations from time to time. We reserve the right to withdraw any items at any time and will not honor mistakes on our website made for any reason.
Pricing
The costs advertised on our website include full color printing of the product where applicable, VAT and delivery charges, are shown when you veiw your shopping cart before you checkout. We reserve the right to amend prices and remove any special offers or discounts at any time without notice.
Acceptance of an Order
The legally binding contract is complete when Salt-Style accepts an order. The order is not necessarily accepted at point of order, even when an order confirmation has been provided. We reserve the right to cancel an order for any reason up to the point of delivery.
Guarantees
All fashion products have a 1 year guarantee.
If your goods fail due to manufacturing defects during this timeframe you should contact us first to discuss outlining the nature of the issue. We may ask you to return the product to us whereby we will inspect the goods and if necessary repair or replace the item free of charge.
Payment Terms
Payment can be made via our secure online payment system and via the “Payment” button on all invoices. We accept iDEAL and all major credit cards. We will require payment before we can proceed with your order.
Production on any orders will not commence until full payment has been received and cleared
Delivery
The Netherlands: 3 Working Day, at 4,50€.
Deliveries are usually made 2 and 3 working days following dispatch. Working days are Monday – Friday. Standard delivery times are between 8am-6pm. A signature is required for the delivery. Please allow sufficient time for the delivery to be made
International deliveries in the EU: 10 working days at 9,50€
For an accurate shipping quote to other locations, please email for a quotation advising the products you wish to order and the full delivery address.
All costs for delivery outside The Netherlands are excluding VAT and any local duty charges which must be paid direct if incurred.
Late Deliveries
We will always aim to keep you fully advised regarding potential delays or production delays caused by problems outside of our control.
Please allow crises and circumstances, such as the Corona crisis today cause delays.
Salt-Style will not be liable for any losses or consequential losses caused by late deliveries or courier problems. For this reason we recommend arranging for deliveries in advance of time-sensitive events.
In the event of goods being lost in transit or mis-routed, Salt-Style will start searches from the point we are notified of the issue.
Searches will take 4 working days after which point your order will be re-printed if items cannot be located.
Salt-Style will not re-print bespoke products until all searches have been carried out.
Inspection of goods on delivery
Parcels should be inspected closely before signing for goods and please ensure that you check all items before you accept and sign for the delivery.
While every effort is made to ensure your order is perfect, sometimes problems may arise either in transit or in the production of your order.
Salt-Style will not provide compensation for losses or subsequent losses caused due to printing errors, late deliveries or missing or incorrect items.
It is therefore advised that all orders must be checked and any problems reported within 48 hours of receipt.
If your order is being delivered direct to you customer, please ensure the Terms and Conditions of delivery are passed on to them:
Salt-Style requires all customers to inspect their goods thoroughly before signing for them. SALT-STYLE WILL NOT ACCEPT LIABILITY FOR DAMAGED GOODS WHICH HAVE BEEN SIGNED FOR IN GOOD CONDITION or SIGNED UNCHECKED.
Damaged goods
It is paramount that all goods must be checked at time of delivery before signing for the item(s). If you inspect goods and find any damage then please refuse the delivery and do not sign for the goods. This will ensure that the consignment is returned to us where it can be inspected, repaired/replaced and ultimately re-delivered.
If goods are signed for unchecked and are subsequently found to be damaged then it is the customers responsibility to return them to us for repair/replacement. Regrettably we cannot offer a free collection of damaged goods that have been accepted and signed for at time of delivery.
In the unlikely event that your goods arrive faulty or with a manufacturing defect please contact us within 7 working days of delivery to claim a refund or an exchange.
Returns
Should you order goods in error or be unhappy with your goods in any way then you should return them to us at your cost within 7 working days from date of delivery so we can inspect them.
All goods should be returned sealed, unused and in their original packaging. We cannot refund for items which have been opened, used or are damaged.
Goods must be returned at the customers cost and we strongly advise sending all goods via an insured service.
For non-printed products which are bought to order there may be a re-stocking fee for returned goods of up to 20% of the value of the goods. The cost of the outgoing delivery will also not be refunded.
We cannot accept returns of items which have been bespoke printed unless damaged or faulty.
Cancellation Policy
If you need to cancel your order for any reason, you can do this at anytime up until the goods are sent to you. Sending is considered placing orders with our courier, or physically beginning the sending process in any way.
Cancellations must be made in writing to sales@Salt-style.com quoting the order number and reason for cancellation. Any monies paid will be refunded once this is received.
We will not automatically assume that an order is cancelled if payment or artwork is not received. You will need to inform us as per the cancellation policy to cancel an order.
Ownership of Goods
The goods remain the property of Salt-Style until paid for in full and can be redeemed if accounts have not been paid for within 30 days from receipt of invoice.
